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Non- Voice profiles

Data Entry- Computer Operator

A Data Entry role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential. The integrity of any company is based on the data they produce which validates the importance of the Data Entry position. Any information inputted by the Data Entry team will then be used by other people for reference or reports. Preparing and sorting documents for data entry Entering data into database software and checking to ensure the accuracy of the data that has been inputted Resolving discrepancies in information and obtaining further information for incomplete documents Creating data backups as part of a contingency plan Responding to information requests from authorised members Testing new database systems and software updates

Backoffice Executive (Backend)

Non-Voice process in business process outsourcing (BPO) is a subsection of BPO in which employees sitting behind a desk and fulfilling duties the customer may not see. ... Some non-voice employees interact with customers via email & chat support. Back Office Executive Responsibilities: Performing market research. Gathering and processing research data. Performing basic admin duties including printing, sending emails, and ordering office supplies. Assisting and coordinating with the sales team. Assisting the Front Office team. Assisting with inventory control. Organizing staff meetings and updating calendars. Processing company receipts, invoices, and bills. Assisting and supporting management.
Field Positions Available

Delivery

We are looking for a reliable Delivery Boy who is concerned with customer satisfaction and transporting items in a safe, timely manner. The Delivery Boy will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct client. To succeed as a Delivery Boy, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients.

Document Collection

The incumbent will be responsible for managing and undertaking collections process for allocated portfolio in the assigned area basis targets set for resolution, normalization and absolute recovery. The incumbent will be required to trace out absconded default customers and initiate recovery process. The incumbent will have to identify and report out skip fraud accounts for recource. Recommend accounts forlegal actions and follow up with the Legal team for the closure of the cases Responsible to allocate portfolioto agencies and drive performance from agencies. Timely review the vendors and associated vendor staffs' performance in respective area.
BPO Positions Available

BPO: Domestic

We are hiring for the Domestic Hindi call Center to work over multiple locations in Delhi and NCR. It is an inbound process where you have to attend customers incoming calls and solve their queries. Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed

BPO: International

BPO refers to Business Process Outsourcing. The BPO executives are supposed to monitor many tasks and the work in the back office which includes helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more. BPO operation particularly means giving the contract to a third party vendor to carry out the back-office tasks. Usually, big organizations consider it as a money saving tactic by outsourcing their back office business to another company where they itself carry out the front office themselves. The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility.