Backoffice Executive (Backend)
Non-Voice process in business process outsourcing (BPO) is a subsection of BPO in which employees sitting behind a desk and fulfilling duties the customer may not see. ... Some non-voice employees interact with customers via email & chat support.
Back Office Executive Responsibilities:
Performing market research.
Gathering and processing research data.
Performing basic admin duties including printing, sending emails, and ordering office supplies.
Assisting and coordinating with the sales team.
Assisting the Front Office team.
Assisting with inventory control.
Organizing staff meetings and updating calendars.
Processing company receipts, invoices, and bills.
Assisting and supporting management.